State Farm® Insurance Agent Chad Cochran

"The State Farm office in Murray, Ky Chad Cochran, are ALWAYS so professional and friendly that it’s always so nice because I know my issue will be answered or fixed! Thank you so much to everyone!"

"Lisa is always kind and helpful whether I'm looking for guidance with filing a claim or searching for a new policy."

"My agent Lisa at the Murray Chad Cochran State farm always does an amazing job making sure things are right and getting me in and out in a timely matter. I am never disappointed handing them my hard-earned money."

"Very friendly and prompt."

"We have been with Chad Cochran State Farm for several years now and Lisa Buchanan has been my go to person that entire time. She is knowledgeable, personable, and very helpful!"

"They do a great job being a client advocate and getting your claim approved and paid. They have gone to battle for me time and time again!"

"Careless for two weeks after a wreck caused by their insured and still waiting for a rental car. They’ve sent me to enterprise two times for a car that doesn’t exist, refusing to pay the towing company to get my vehicle to a repair shop, and now telling me they can’t help me anymore and they have no recollection of my case and blaming “corporate” for the issue. Been on hold for 30 minutes and a very rude agent hung up on my call. This place needs to be looked into."

"Lisa thank you again for helping us with homeowners insurance. That saved us some money."

"I love state farm! I had another insurance company for over 10 years, let me tell you, the few years I've had state farm, tbeu have done wah more for me than that other company ever did. They are so sweet & patient with you, qork with you everyday they can. Absolutely amazing!"

"Great, friendly service & was there when we needed a new roof"

"Lisa Buchanan and the staff are really great people to deal with. Very knowledgeable and always working to save ypu money on insurance. I was a Progressive customer for over 20 years and the move to Staye Farm and Chad Cochran was the best decision I ever made!!"

"Bryan at State Farm was so helpful and knowledgeable!! He was able to get my car and home insurance right where it needed to be after a huge mess with another company!! Very easy to work with!"

"Absolutely horrible experience with my 1st ever claim in 24 years. Storms damaged my roof April 2025, finally got an adjuster out to look at it on June 2nd. She spent over an hour on the roof and would only approve repair not replacement and she even told me it would look terrible. My roofer had to replace sections to prove it would not match. I was then sent through a series of hoops to jump through and finally got most of a replacement roof paid for. I was supposed to only pay my deductible but in the end I had to pay my deductible PLUS over $2k, but they gave me no choice it took 1 YEAR to get that far and the wood on my roof was rotting allowing leaks so I had to do something. Not to mention the hundreds of emails, phone calls, pictures, tarps, etc. I have a video that shows my ceiling leaking a year ago. The pictures show the mismatched shingles they demanded I accept and finally the replacement roof that I had to pay way more than supposed to. Chad, would you accept a patchwork roof on your home when you pays thousands a year for insurance?? I didn't think so."

"Highly recommended!!"

"Chad ,Lisa and all the crew have always been great to work with and proud to be part of the State Farm Family !"

"Jake has assisted us multiple times with questions, policy changes, and quotes. He is more than helpful! He doesn't just help address my questions or concerns, he gives me additional information or options I didn't think about. He really has gone above and beyond for us. Thanks Jake!"

"Lisa was awesome we were able to get my policy updated super fast and I switched insurances to Statefarm because it was literally $80 cheaper than what I was paying to my other insurance company! She was super friendly and very helpful. Highly recommend Statefarm."

"I found both Lisa and Brian to be most friendly, patient and fully accommodating! Thank you both for your care to my needs!!"

"Lisa has been wonderful to work with assisting with claims for my mom. She’s so friendly & customer service oriented. What I thought was going to be a nightmare has been a piece of cake! Very thankful & appreciative of everything she’s done, she’s gone above and beyond to help!"

"Lisa @ State Farm Chad Cochran’s office was there for me every time I called. I had my MVA on
03/08/24 and I appreciate the help as well as prayers when I asked. She helped me all she could. Thank you Lisa, God bless you and your family. ~ Maria"

"Lisa will State Farm Insurance has been the best to work with for the past 10+ years! Lisa does a great job to get us the best coverage for the best rate for every vehicle I had added over the years."

"Lisa has been my agency contact for years. She is always willing to answer questions, check policy information. She is so good at what she does that I followed her from her previous office to Chad’s office after my previous agent retired. After my mom’s passing, Lisa showed compassion and caring as she helped me through the life insurance policy process. She answered questions and kept me updated as we went along. She is the best at what she does."

"Lisa is the best! She is always pleasant on the phone and very helpful. She is the reason we moved to Chad Cochran St. Farm. She always goes above and beyond for the customers!"

"I absolutely love the help I get from Lisa at State Farm. No matter the issue I know she is there to help in the best ways she can. I’ve never been more grateful to have such a wonderful person help me with understanding the ins and outs of insurance. She goes above and beyond for her clients and I couldn’t be more thankful for her and her help the last couple of years!! Thank you Lisa."

"Lisa has been nothing short of excellent. She’s professional, honest, and takes the time to explain everything clearly, which makes the whole process feel easy and stress-free. Any time I’ve had a question or needed help, she’s been quick to respond and genuinely willing to go the extra mile. It’s clear she cares about doing right by her clients, and that kind of trust and reliability is hard to come by these days."