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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ashley Wyatt

April 20, 2023

5  out of  5 rating by Ashley Wyatt
"So thankful for Lisa and the State Farm staff."

Terrence Little

April 6, 2023

5  out of  5 rating by Terrence Little
"Chad is a great agent with an excellent staff"

Kayla Beecham

April 3, 2023

5  out of  5 rating by Kayla Beecham
"Lisa B. Is my agent with this company and has done an outstanding job with customer service skills and support. Always able to help me with whatever needed."

Jeannie Mitchell

April 3, 2023

5  out of  5 rating by Jeannie Mitchell
"I have always had good luck with State Farm. On a few car wrecks or hitting a deer, they have always been there. I recently bought life ins and they gave me good prices."

Keith Travis

April 3, 2023

5  out of  5 rating by Keith Travis
"Outstanding customer service; best I have had in my 45 years of being a State Farm client!"

Richard Phillips

April 3, 2023

5  out of  5 rating by Richard Phillips
"It has been my pleasure to work with Lisa Buchanan at Chad Cochran's State Farm Insurance office in Murray. Chad did good in hiring Lisa for his office! She has always been a tremendous help, even before this, she helped me from time to time when she worked with State Farm in Benton. She has always gone above and beyond, so thank you Chad! You have gone from good to excellent now!! Curtis Phillips Gilbertsville, KY"

Meisha Wilkins

April 3, 2023

5  out of  5 rating by Meisha Wilkins
"Awesome caring staff and owner. Always there when you have questions or concerns."

tanner myers

March 30, 2023

5  out of  5 rating by tanner myers
"They a'ight"

Kally Buchanan

January 27, 2023

5  out of  5 rating by Kally Buchanan
"Absolutely love the service you get here. Everyone is so friendly and welcoming. Lisa Buchanan is amazing!!"

Susan Lynn Bane Bxkkmnsmsmkmmnm,m.mm,.uchanan

October 10, 2022

5  out of  5 rating by Susan Lynn Bane Bxkkmnsmsmkmmnm,m.mm,.uchanan
"Great agents"

Deborrah Westbrook

October 6, 2022

5  out of  5 rating by Deborrah Westbrook
"Nice people, fast service, reasonable prices, discounts. Good place to do business."

Christy Jaco

September 4, 2022

5  out of  5 rating by Christy Jaco
"Been doing business with them for 6yrs now and I even moved 4.5hrs away and still use this office. They are amazing at this office and treat you as family"

Shirley Edwards

July 23, 2022

5  out of  5 rating by Shirley Edwards
"Friendly people who really try to get you the best rates and prices"

Richard Futrell

July 1, 2022

5  out of  5 rating by Richard Futrell
"Great insurance for a good price!"

Betty Maxey

June 29, 2022

1  out of  5 rating by Betty Maxey
"Very dissatisfied with the service of this office particularly customer service. I was forced to do my business with a woman named Christa which is Chads wife i believe after my person " Chance" moved to another office. Christa was constantly double talking and contradicting herself in almost every situation rather it was my homeowners policy or my vehicle policy's. Several times my premiums jumped up in price or my ( policies) was changed without notice. When i would try to communicate with her on these matters she was rude and stubborn even though id literally repeat her words back to her. I regret moving my accounts from Ryan Walkers office which was no reflection on Ryan and i am moving my accounts back as I write this review. Never again will i deal with Chad Cochrans office nor will i be recommending them to anyone."

Kurt Kroeger

October 29, 2021

5  out of  5 rating by Kurt Kroeger
"Awesome coverage, very responsive team and great programs to take advantage of to save money. Highly recommend Chad Cochran's State Farm in Murray!"

Blake Darnall

October 25, 2021

5  out of  5 rating by Blake Darnall
"Chad and his team always go above and beyond to help me and my family with our insurance needs. I have always been insured with Chad and I wouldn't take my business any where else. Chad's team is always so friendly and are very welcoming any time I step foot in the office or call on the phone. I would highly recommend Chad and his team to anyone who is looking to get insurance or looking to switch from their current insurance provider."

Matt Wilson

October 25, 2021

5  out of  5 rating by Matt Wilson
"I have my auto, home, life and health insurance all with Chad Cochran State Farm. Friendly staff, helpful and very knowledgeable. Highly recommend!"

Nicole Moenck

May 4, 2021

5  out of  5 rating by Nicole Moenck
"Best insurance company in Murray! See Paul"

Susan Harrell

April 8, 2021

5  out of  5 rating by Susan Harrell
"Best people for insurance in Murray Kentucky"

Rita L

February 14, 2021

5  out of  5 rating by Rita L
"They always make sure my coverage is exactly right. Some of the friendliest people I have ever worked with."

Thomas Reilly

February 4, 2021

5  out of  5 rating by Thomas Reilly
"I will never go anywhere else for my families insurance needs ! Ask for Chance, she is hands down the best in Murray ! Thank You !"

Taylor Long

February 4, 2021

5  out of  5 rating by Taylor Long
"Everyone in this office is so kind and hard working but Chance goes above and beyond! I would recommend this office to any of my family and friends."

Jesse Allison

February 4, 2021

5  out of  5 rating by Jesse Allison
"Chad and his team go above and beyond for every one of their customers! Highly recommend!"

Jamie Roberts

July 20, 2020

5  out of  5 rating by Jamie Roberts
"Krista is great always answers every question quickly and effectively!"