State Farm® Insurance Agent Chad Cochran
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Candace Robertson
November 13, 2024
5
out of
5
rating by Candace Robertson
"Absolutely wonderful to work with when moving both home and auto policies. Super easy transition and extremely nice. VERY competitive rates! Thanks Lisa!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Larry Benton
November 11, 2024
5
out of
5
rating by Larry Benton
"Ive been doing all my insurance business with State Farm for 30+ years. Chad Cochran and his crew are always very friendly, knowledgable and eager to help. My most recent interaction in their office has been with Jake and true to form he answered all of my questions on the spot. It is without hesitation that I highly recommend this group of people for any type of insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dena Gibson
October 18, 2024
5
out of
5
rating by Dena Gibson
"Lisa Buchanon is Murray,Ky was awesome. It was such a pleasure working with her"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tina Tretina
October 11, 2024
5
out of
5
rating by Tina Tretina
"This State Farm office is always super friendly and I'd have to say Lisa Buchanan and Chad Cochran are some of the best agents I've ever had the pleasure of working with as a State Farm customer for 15 years! I'm really impressed with Lisa I have policies in KY, CA & VA, and she was able to answer questions on all of them and direct me to the right action I needed to take. super helpful super friendly thank you!"
We responded:
"Tina, thank you for the 5 Star review. It is our pleasure to take care of you and your insurance needs. We are so fortunate to have Lisa on our team and she excels in customer service. Thanks for trusting us to take care of you and we look forward to many years ahead!"
Zach Calhoun
October 4, 2024
5
out of
5
rating by Zach Calhoun
"Jake went above and beyond today with getting me what I needed. Chad’s whole team always exceed my expectations. Exceptional service! Would highly recommend!"
We responded:
"Zach, thank you for the Five Star review! We strive hard to give the best customer service in the area. Rates are always changing in the insurance industry but the service we provide is always the same and Jake is one of the best at it. Thank you again! We appreciate your business and hope to serve you for many years to come."
Kelly Strickland
September 24, 2024
5
out of
5
rating by Kelly Strickland
"Always very helpful, especially Lisa who seems to get my calls every time I need something. ❤️❤️❤️"
We responded:
"Kelly, thank you for the 5 star review. We strive hard to give the best in customer service and Lisa is an expert in it. Thanks again and we appreciate your business!"
Ricky Brandon
September 19, 2024
5
out of
5
rating by Ricky Brandon
"Lisa is fantastic to work with, very responsive and helpful!!"
We responded:
"Thanks Ricky for your 5 Star review. We appreciate your business and look forward to serving you in years to come!"
Tina Gorham
September 18, 2024
5
out of
5
rating by Tina Gorham
"Chad is cute for an asshole but we still love him. Lisa always takes good care of me."
We responded:
"Tina, we appreciate your 5 Star review. Thanks for letting us take care of you. We appreciate your business!"
Richard Thompson
September 18, 2024
5
out of
5
rating by Richard Thompson
"Worked with Lisa Buchanan the past couple weeks and it has been an awesome experience. Definitely recommend."
We responded:
"Richard, thank you for the five star review! We are very happy to have Lisa on our team as she is awesome at taking care of our customers. We appreciate your business and look forward to serving you in the future!"
Katrina Keister
September 16, 2024
5
out of
5
rating by Katrina Keister
"Awesome Prices !! Awesome Service !!"
We responded:
"Katrina, thank you for the 5 Star review. It is our pleasure to take care of you and your insurance needs. We appreciate you!"
Amanda Hammon
September 15, 2024
5
out of
5
rating by Amanda Hammon
"Lisa always provides awesome Customer service. She goes above and beyond for her clients."
We responded:
"Amanda, thank you for the five star review! We are very happy to have Lisa on our team as she is awesome at taking care of our customers. We appreciate your business and look forward to serving you in the future!"
Murray Electronics
September 12, 2024
5
out of
5
rating by Murray Electronics
"Jake Hubele was fantastic. He tracked down our issue . Did all the math and then sent me a PDF with all the information. He absolutely made may day and my job easier. He is a great asset to your company. Thanks Again!!"
We responded:
"Thank you for your 5 Star review. We are so happy to have Jake on our team as he takes great care of our customers! We appreciate your business and look forward to many more years of taking care of you. "
Tina Wagner
September 10, 2024
5
out of
5
rating by Tina Wagner
"Lisa has done an amazing job with my business insurance and working with the vendor companies. She is an amazing insurance agent."
We responded:
"Tina, thank you for the five star review! We are very happy to have Lisa on our team as she is awesome at taking care of our customers. We appreciate your business and look forward to serving you in the future!"
Bobby Buchanan
September 9, 2024
5
out of
5
rating by Bobby Buchanan
"Definitely best State Farm Agent in western Ky. I have been a customer of Lisa's for the last 17 years. Great people to work with and best customer service around."
We responded:
"Bobby, thank you for the five star review. We are so happy to have Lisa on our team as she takes great care of our customers! We appreciate your business and look forward to many more years of taking care of you and your family."
jmm
September 9, 2024
5
out of
5
rating by jmm
"Lisa is the reason I'm at Chad Cochran State Farm. She goes above and beyond for her customers and does everything she can to make rates affordable. Definitely call Chad's office and let them take care of your insurance needs."
We responded:
"Thank you for the five star review. Lisa is great at taking care of our customers and we appreciate your business!"
Jonathan Tolley
September 9, 2024
5
out of
5
rating by Jonathan Tolley
"Chad and Lisa are the best! They work hard to make things easier for you. I would highly recommend them to anyone! If you are looking for the best insurance team ever, look no further because they will go above and beyond! Keep up the excellent work."
We responded:
"Jonathan, thank you for your the five star review! it is our pleasure to serve you and make sure you are protected from the unexpected. We appreciate your business!"
Kally Jewell
September 9, 2024
5
out of
5
rating by Kally Jewell
"Lisa and Chad are professional and helpful. Always looking for ways to make their customers happy! Would highly recommend!!!"
We responded:
"Kally, thank you for your five star review. We are so happy that you are part of the State Farm family, and we take pleasure in serving you. Thanks again!"
Amy Cathey
August 30, 2024
5
out of
5
rating by Amy Cathey
"Chad Cochran's office is the best . . . . always willing to go above and beyond when it really matters!"
We responded:
"Amy, THANK YOU for the 5 Star review. We try our best to give our customers stellar service! You ARE appreciated and you know to always call on us when you need. Thanks again."
Abby F
August 30, 2024
5
out of
5
rating by Abby F
"Lisa and the rest of the team were amazing to work with after an uninsured driver hit and totaled our car! The office made the horrible experience so easy and pain free!!"
We responded:
"Abby, thank you for the Five Star review! It makes us happy to know that we can help when the unexpected happens and take some of that burden off of you. Thanks again and we appreciate your business!"
Ashley Houston
August 29, 2024
5
out of
5
rating by Ashley Houston
"Lisa and Chad are very professional and easy to work with! Great group!"
We responded:
"Ashley, THANK YOU for the five star review! You and Justin have been with us now for several years and you are MUCH appreciated. Lisa and I are here whenever we can be of service. Thanks again!"
Marcia Schlaeger
August 29, 2024
5
out of
5
rating by Marcia Schlaeger
"I would recommend Chad Cochran’s State Farm Office any day of the week! Lisa has done a fabulous job at working with me to reduce some of my insurance costs and does a fantastic job at follow-up. She is always polite, courteous and thankful for our business with State Farm. I love that I can walk into their office and talk to her personally if the need arises. This is a first class team of people who try their best to give you competitive prices. Check them out in Murray!"
We responded:
"Marcia, thank you for the Five Star review. We are happy to have Lisa here on our team as she always delivers the best in customer service. We appreciate your business! Thanks again!"
Michelle stovall
August 29, 2024
5
out of
5
rating by Michelle stovall
"Lisa was great to work with and went above and beyond to save us money."
We responded:
"Michelle and Troy, thank you so very much nice review. We are so happy that you have joined our State Farm family and look forward to serving you in the years ahead."
Jonny Byrd
August 29, 2024
5
out of
5
rating by Jonny Byrd
"We moved to Chad Cochran because of Lisa Buchanan. We had her at another agency, we were moved to another agent. Had several issues. I contacted Lisa at Chad Cochran and we have moved all our business to his agency. Lisa is the best!"
We responded:
"Mr. & Mrs. Byrd, thank you for the five-star review and we are happy to have you here at Chad Cochran State Farm. Lisa will continue to take great care of you."
Charity Langhi
August 29, 2024
5
out of
5
rating by Charity Langhi
"I recently had the pleasure of interacting with the team at the office, and I must say, my experience was nothing short of exceptional. The professionalism and expertise displayed by the entire staff were immediately evident. A special shoutout goes to Lisa Buchanan, who has consistently gone above and beyond in her role. Every time I reached out with a query, Lisa was there to assist me demonstrating not only her knowledge but also her commitment to providing outstanding service. I highly recommend this office to anyone in need of knowledgeable and professional support with all their insurance needs. I always feel valued and well taken care of. Their dedication to providing exceptional service makes them a standout in their field."
We responded:
"Charity, thank you for the kind review and being a part of our family here at State Farm. We agree Lisa is a great asset to our office and are grateful to have her with us. "
Shane Patton
August 29, 2024
5
out of
5
rating by Shane Patton
"Chad and his staff have taken care of us for years! All my personal and commercial policies are with State Farm. Anytime ANYTHING has come up, Chad follows through to make sure my property is restored! If you are looking for a personal touch to care for your belongings, Chad’s your guy!"
We responded:
"Shane and Elizabeth, thank you for the kind review. We greatly appreciate you all being a part of our State Farm family. "