State Farm® Insurance Agent Chad Cochran
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
will ross
March 21, 2025
5
out of
5
rating by will ross
"Very helpful. Efficient ! Informative! All great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Abbie Radomski
March 20, 2025
5
out of
5
rating by Abbie Radomski
"Everyone was nice and very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tulio Maradiaga
March 20, 2025
5
out of
5
rating by Tulio Maradiaga
"BEST AGENT LISA!! “I have been thoroughly impressed with Chad Cochran-State Farm particularly their exceptional customer service. Friendly staff genuinely invested in ensuring that your needs are met. They gave me a great deal with prompt answers to all questions, personalized attention, making you feel valued, not just another policyholder. I highly recommend this place."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Let us know anytime that we can help you!"
James Amburgey
March 20, 2025
5
out of
5
rating by James Amburgey
"Staff was very helpful and respectful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Chris Walker
March 20, 2025
5
out of
5
rating by Chris Walker
"If anyone knows me I tend to talk and talk. Well the team at State Farm Chad Cochran don’t just put up with my constant calls they reassure me and always looking out for me as person not just another number"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Janet Dobbs
February 17, 2025
5
out of
5
rating by Janet Dobbs
"They are very nice. And easy to work with and to talk to. Lisa has always been able to get us good rate on insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Desiree Hermosillo
February 17, 2025
5
out of
5
rating by Desiree Hermosillo
"Lisa is amazing to work with, she provides excellent customer service and she’s always there to answer any questions or concerns I have. I wouldn’t do business with anyone else."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Connie Green
January 24, 2025
5
out of
5
rating by Connie Green
"Patience and professional, Just kind"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Candace Robertson
November 13, 2024
5
out of
5
rating by Candace Robertson
"Absolutely wonderful to work with when moving both home and auto policies. Super easy transition and extremely nice. VERY competitive rates! Thanks Lisa!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Larry Benton
November 11, 2024
5
out of
5
rating by Larry Benton
"Ive been doing all my insurance business with State Farm for 30+ years. Chad Cochran and his crew are always very friendly, knowledgable and eager to help. My most recent interaction in their office has been with Jake and true to form he answered all of my questions on the spot. It is without hesitation that I highly recommend this group of people for any type of insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dena Gibson
October 18, 2024
5
out of
5
rating by Dena Gibson
"Lisa Buchanon is Murray,Ky was awesome. It was such a pleasure working with her"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tina Tretina
October 11, 2024
5
out of
5
rating by Tina Tretina
"This State Farm office is always super friendly and I'd have to say Lisa Buchanan and Chad Cochran are some of the best agents I've ever had the pleasure of working with as a State Farm customer for 15 years! I'm really impressed with Lisa I have policies in KY, CA & VA, and she was able to answer questions on all of them and direct me to the right action I needed to take. super helpful super friendly thank you!"
We responded:
"Tina, thank you for the 5 Star review. It is our pleasure to take care of you and your insurance needs. We are so fortunate to have Lisa on our team and she excels in customer service. Thanks for trusting us to take care of you and we look forward to many years ahead!"
Zach Calhoun
October 4, 2024
5
out of
5
rating by Zach Calhoun
"Jake went above and beyond today with getting me what I needed. Chad’s whole team always exceed my expectations. Exceptional service! Would highly recommend!"
We responded:
"Zach, thank you for the Five Star review! We strive hard to give the best customer service in the area. Rates are always changing in the insurance industry but the service we provide is always the same and Jake is one of the best at it. Thank you again! We appreciate your business and hope to serve you for many years to come."
Kelly Strickland
September 24, 2024
5
out of
5
rating by Kelly Strickland
"Always very helpful, especially Lisa who seems to get my calls every time I need something. ❤️❤️❤️"
We responded:
"Kelly, thank you for the 5 star review. We strive hard to give the best in customer service and Lisa is an expert in it. Thanks again and we appreciate your business!"
Ricky Brandon
September 19, 2024
5
out of
5
rating by Ricky Brandon
"Lisa is fantastic to work with, very responsive and helpful!!"
We responded:
"Thanks Ricky for your 5 Star review. We appreciate your business and look forward to serving you in years to come!"
Tina Gorham
September 18, 2024
5
out of
5
rating by Tina Gorham
"Chad is cute for an asshole but we still love him. Lisa always takes good care of me."
We responded:
"Tina, we appreciate your 5 Star review. Thanks for letting us take care of you. We appreciate your business!"
Richard Thompson
September 18, 2024
5
out of
5
rating by Richard Thompson
"Worked with Lisa Buchanan the past couple weeks and it has been an awesome experience. Definitely recommend."
We responded:
"Richard, thank you for the five star review! We are very happy to have Lisa on our team as she is awesome at taking care of our customers. We appreciate your business and look forward to serving you in the future!"
Katrina Keister
September 16, 2024
5
out of
5
rating by Katrina Keister
"Awesome Prices !! Awesome Service !!"
We responded:
"Katrina, thank you for the 5 Star review. It is our pleasure to take care of you and your insurance needs. We appreciate you!"
Amanda Hammon
September 15, 2024
5
out of
5
rating by Amanda Hammon
"Lisa always provides awesome Customer service. She goes above and beyond for her clients."
We responded:
"Amanda, thank you for the five star review! We are very happy to have Lisa on our team as she is awesome at taking care of our customers. We appreciate your business and look forward to serving you in the future!"
Murray Electronics
September 12, 2024
5
out of
5
rating by Murray Electronics
"Jake Hubele was fantastic. He tracked down our issue . Did all the math and then sent me a PDF with all the information. He absolutely made may day and my job easier. He is a great asset to your company. Thanks Again!!"
We responded:
"Thank you for your 5 Star review. We are so happy to have Jake on our team as he takes great care of our customers! We appreciate your business and look forward to many more years of taking care of you. "
Tina Wagner
September 10, 2024
5
out of
5
rating by Tina Wagner
"Lisa has done an amazing job with my business insurance and working with the vendor companies. She is an amazing insurance agent."
We responded:
"Tina, thank you for the five star review! We are very happy to have Lisa on our team as she is awesome at taking care of our customers. We appreciate your business and look forward to serving you in the future!"
Bobby Buchanan
September 9, 2024
5
out of
5
rating by Bobby Buchanan
"Definitely best State Farm Agent in western Ky. I have been a customer of Lisa's for the last 17 years. Great people to work with and best customer service around."
We responded:
"Bobby, thank you for the five star review. We are so happy to have Lisa on our team as she takes great care of our customers! We appreciate your business and look forward to many more years of taking care of you and your family."
jmm
September 9, 2024
5
out of
5
rating by jmm
"Lisa is the reason I'm at Chad Cochran State Farm. She goes above and beyond for her customers and does everything she can to make rates affordable. Definitely call Chad's office and let them take care of your insurance needs."
We responded:
"Thank you for the five star review. Lisa is great at taking care of our customers and we appreciate your business!"
Jonathan Tolley
September 9, 2024
5
out of
5
rating by Jonathan Tolley
"Chad and Lisa are the best! They work hard to make things easier for you. I would highly recommend them to anyone! If you are looking for the best insurance team ever, look no further because they will go above and beyond! Keep up the excellent work."
We responded:
"Jonathan, thank you for your the five star review! it is our pleasure to serve you and make sure you are protected from the unexpected. We appreciate your business!"
Kally Jewell
September 9, 2024
5
out of
5
rating by Kally Jewell
"Lisa and Chad are professional and helpful. Always looking for ways to make their customers happy! Would highly recommend!!!"
We responded:
"Kally, thank you for your five star review. We are so happy that you are part of the State Farm family, and we take pleasure in serving you. Thanks again!"