Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Polo

Jennifer Polo

December 1, 2025

5  out of  5
rating by Jennifer Polo
"Very friendly and helpful every time I have needed help."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Samantha Bearden

Samantha Bearden

November 25, 2025

5  out of  5
rating by Samantha Bearden
"Team has always been very easy to communicate with and helpful. Our insurance cost has actually decreased multiple times when it’s time for renewal!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ken Grace

Ken Grace

November 24, 2025

5  out of  5
rating by Ken Grace
"No matter what the situation they always been there. Just a phone call away weather it be needing to to a policy or when disaster struck, they go above and beyond with their service to their customers. Highly recommend Chad and his team."
We responded:
"Ken, your review means a lot to us! Thank you for sharing your experiences and kind words about our readiness to assist in any situation. We appreciate you, Ken! -Chad "
Profile photo of Nicole Pence

Nicole Pence

November 15, 2025

5  out of  5
rating by Nicole Pence
"Lisa is an amazing person. She helped me with all my needs and anytime I have a question she is there. I would highly recommend anyone to go to talk to Lisa B. There."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kim Helson

Kim Helson

November 14, 2025

5  out of  5
rating by Kim Helson
"Not only did Lisa save me money but she was awesome to work with in getting my policy completed! I highly recommend Lisa."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Michael Adams

Michael Adams

November 13, 2025

5  out of  5
rating by Michael Adams
"Lisa Buchanan was fantastic. I was really impressed with her as insurance representative. She is also my Niece"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Gena Green

Gena Green

November 13, 2025

5  out of  5
rating by Gena Green
"Lisa Buchanan is the best always very helpful. Great rates. Highly recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Robin Borsch

Robin Borsch

November 4, 2025

5  out of  5
rating by Robin Borsch
"Nice, better price, 👌"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of david wagner

david wagner

October 29, 2025

5  out of  5
rating by david wagner
"Always there to serve you 8th"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Joe D.

Joe D.

October 27, 2025

5  out of  5
rating by Joe D.
"Bryan answered all my questions quickly and really made an effort to make sure I understood all the options I had."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Barry Hardison

Barry Hardison

October 22, 2025

5  out of  5
rating by Barry Hardison
"I would love to tell you about my experience for several weeks now with the lady who has been so very helpful and extremely nice She has got to be one of the best people I’ve ever dealt with I really appreciate her and everything she has done !!! Much respect for Erin Moore , Thank you !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Glad that Erin was able to help you. She's great!"
Profile photo of Savannah Richards

Savannah Richards

September 9, 2025

5  out of  5
rating by Savannah Richards
"OMG!!! Jake “from State Farm” is the shit! He has saved me so much money, he explains everything thoroughly and was sooo patient!!! Give this man a raise cuz I def made things complicated n he just breezed right through it all so gracefully! lol thanks “JAKE, from State Farm” -Savannah Richards (Covered by State Farm for 10 yrs)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Hannah Gibson

Hannah Gibson

September 4, 2025

5  out of  5
rating by Hannah Gibson
"Lisa is always super helpful with any questions!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Joshua Armstrong

Joshua Armstrong

September 4, 2025

5  out of  5
rating by Joshua Armstrong
"Lisa is great is great to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of John Poyner

John Poyner

August 29, 2025

5  out of  5
rating by John Poyner
"State Farm helped me with my insurance fast and reasonably. I am very happy with my choice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Scott Russell

Scott Russell

August 18, 2025

5  out of  5
rating by Scott Russell
"Agents name was Bryan Gardner and he was extremely professional, helpful, and knowledgeable on everything having to do with the policy I was interested in."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of betty sandlin

betty sandlin

August 5, 2025

5  out of  5
rating by betty sandlin
"Excellent rapport with clients!! Always answers questions/concerns quickly and honestly. Also gives us simple reminders when payments are missed! Let's face it, life is busy and some days we just need some reminders!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Christy Smallwood

Christy Smallwood

August 4, 2025

4  out of  5
rating by Christy Smallwood
"Excellent to work with."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
Profile photo of Marcia Schlaeger

Marcia Schlaeger

July 25, 2025

5  out of  5
rating by Marcia Schlaeger
"I would recommend Chad Cochran’s State Farm Office any day of the week! Lisa has done a fabulous job at working with me to reduce some of my insurance costs and does a fantastic job at follow-up. She is always polite, courteous and thankful for our business with State Farm. I love that I can walk into their office and talk to her personally if the need arises. This is a first class team of people who try their best to give you competitive prices. Check them out in Murray!"
We responded:
"Marcia, thank you for the Five Star review. We are happy to have Lisa here on our team as she always delivers the best in customer service. We appreciate your business! Thanks again!"
Profile photo of trudy warren

trudy warren

July 25, 2025

5  out of  5
rating by trudy warren
"They are always available when needed and very helpful. They have been patient with me. Very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Olivia Gregory

Olivia Gregory

July 23, 2025

5  out of  5
rating by Olivia Gregory
"I needed renters insurance and Bryan was super helpful! I had some difficult requirements from my landlord and he was super helpful and patient with getting things done correctly. I’ll definitely be coming back to State Farm for my future insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Sheila Michael

Sheila Michael

July 22, 2025

5  out of  5
rating by Sheila Michael
"Great customer service!!!! Very helpful!@"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Crystal Jones

Crystal Jones

July 18, 2025

5  out of  5
rating by Crystal Jones
"My agent of over 30 years retired. Then, I met Jake at State Farm and he has been great! He has helped to update my family's files and find a few ways to save us some money! My daughter bought a new car and it was a quick phone call and she was on the road with her insurance card on her phone! Another daughter needed renters insurance. Within a short time, she had the documents she needed at a great price! I've been well please with every phone call I make to this office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ashley Houston

Ashley Houston

July 16, 2025

5  out of  5
rating by Ashley Houston
"Lisa and Chad are very professional and easy to work with! Great group! Always timely and so kind!"
We responded:
"Ashley, THANK YOU for the five star review! You and Justin have been with us now for several years and you are MUCH appreciated. Lisa and I are here whenever we can be of service. Thanks again!"
Profile photo of Desiree Hermosillo

Desiree Hermosillo

July 11, 2025

5  out of  5
rating by Desiree Hermosillo
"Lisa is amazing to work with, she provides excellent customer service and she’s always there to answer any questions or concerns I have. I wouldn’t do business with anyone else."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"